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ºÚÁÏÃÅAdvisory FAQs

What is ºÚÁÏÃÅAdvisory and how is it different from ºÚÁÏÃÅalert?

ºÚÁÏÃÅAdvisory is Loyola's notification system that provides personalized, time-sensitive alerts to students, faculty, staff, and other personnel in the event of significant incidents that could potentially disrupt our operations at any of Loyola's three Chicagoland campuses. This system is designed to keep you informed of important occurrences that may not require immediate action but still require your attention. ºÚÁÏÃÅAdvisory works in the same way as ºÚÁÏÃÅAlert but is used to make the community aware of a significant situation that could disrupt operations but does not pose an immediate threat to health and safety. Current faculty, staff, and students are enrolled in ºÚÁÏÃÅAdvisory by default based on the information the University has on file. To unenroll, .

How does ºÚÁÏÃÅAdvisory work?

When a significant situation is identified that may impact campus operations, ºÚÁÏÃÅleadership will immediately send messages to registered participants via cell phone, landline phone, and/or e-mail. Members of the campus community are notified by whatever contact information they have provided the University. For example, a staff member might be notified simultaneously by personal email and cell phone.   

For what types of situations will I be notified by ºÚÁÏÃÅAdvisory? 

ºÚÁÏÃÅAdvisory may be used in situations that include technology outages, utility failures, disruptions to campus operations, significant hazardous materials or chemical spills, and fires. 

 

Is there a fee to enroll in ºÚÁÏÃÅAdvisory?

No, ºÚÁÏÃÅAdvisory is free for all registrants. Registrants will only be responsible for fees from their cell phone provider for incoming messages. 

What phone number will I see on my Caller ID when I receive a ºÚÁÏÃÅAdvisory call? 

ºÚÁÏÃÅAdvisory messages and calls will come from 773.508.2625. We recommend that you program a unique and audible ringtone for calls coming from this number, especially if you normally have your cell phone on vibrate. 

How can I submit additional contact information so I can receive ºÚÁÏÃÅAdvisory messages?  Where can I verify the contact information that ºÚÁÏÃÅAdvisory has on file for me? 

You can update information by .  

Who is responsible for identifying situations that would initiate a ºÚÁÏÃÅAdvisory? 

Facilities, Information Technology Services, Campus Safety, or University Marketing and Communication will typically initiate advisory notifications.

Can I include contact information for a spouse, significant other, or parent(s), so that they will be notified by ºÚÁÏÃÅAdvisory?

When a ºÚÁÏÃÅcommunity member enrolls in ºÚÁÏÃÅAdvisory, there are options to include additional contact numbers that can be listed under the individual’s account. 

How quickly will a ºÚÁÏÃÅAdvisory be sent out? 

ºÚÁÏÃÅAdvisory is not intended to be an urgent response communication tool. Once a ºÚÁÏÃÅAdvisory situation is identified, users should receive notification by text and phone immediately. Email advisories may take longer.

What should I do if I use my cell phone as my home phone number (i.e., I do not have a landline at home)? 

In addition to the numbers you have provided the University, you can input up to four different phone numbers; they do not need to be landlines.

How do I use the ºÚÁÏÃÅAdvisory system if I am visually impaired or hard of hearing?

Visually impaired registrants will be able to rely upon the recorded advisories by phone, while those who are hard of hearing can receive text and email messages. 

How often is the ºÚÁÏÃÅAdvisory system tested? 

A test of the Loyola Advisory system is conducted during the fall and spring semesters.

Can I opt out of receiving ºÚÁÏÃÅAdvisory messages? 

You can opt out of receiving ºÚÁÏÃÅAdvisory messages by .  

Will ºÚÁÏÃÅAdvisory messages be sent outside of regular business hours?

ºÚÁÏÃÅAdvisory messages may be sent outside of regular business hours if the situation warrants it. 

Can I receive ºÚÁÏÃÅAdvisory messages in a language other than English? 

Currently, ºÚÁÏÃÅAdvisory messages are only available in English. 

What should I do if I receive a ºÚÁÏÃÅAdvisory message? 

If you receive a ºÚÁÏÃÅAdvisory message, follow the instructions provided in the message. In some cases, you may be asked to take specific actions or to avoid certain areas of campus. 

Will ºÚÁÏÃÅAdvisory messages provide updates on the situation? 

ºÚÁÏÃÅAdvisory messages may provide updates on the situation as it develops. It is important to continue to monitor your preferred communication channels for the most up-to-date information. 

Can I report an emergency through the ºÚÁÏÃÅAdvisory system? 

If you need to report an emergency, please contact Campus Safety at 773.508.SAFE(7233) or call 911. 

How can ºÚÁÏÃÅAdvisory reach thousands of people in just minutes? 

ºÚÁÏÃÅAdvisory uses Blackboard Connect's mass notification engine, which maintains access to tens of thousands of phone lines originating from multiple locations throughout the United States to ensure that its clients' communications are delivered quickly and efficiently.

Whom can I contact with additional questions? 

Email LoyolaAdvisory@LUC.edu for more information.  For issues regarding the Loyola Advisory registration form, contact the Help Desk at 773.508.4487 or helpdesk@LUC.edu.